INFORMATION WE COLLECT
Non-personally Identifiable Information: As a visitor to our Site, you can engage in many activities without providing any personal information. We do, however, collect and aggregate information indicating, among other things, which pages were visited, the order in which they were visited, and which hyperlinks were “clicked” with. Such information is not linked to any personally identifiable information. The non-personally identifiable information we collect help us identify the most popular areas of our site and determine the effectiveness of our promotional activities.
When you place an order with us, we collect personal information including your name, billing address, shipping address, payment details (which are encrypted), email address and phone number.
Cookies are text files that store some information on your computer’s hard drive and allow our systems to recognise your browser. Cookies collect information like IP addresses, operating systems and browser software, but they do not collect any personal information. Cookies let you customise your experience at our site.
Most browsers accept cookies automatically, but can also be configured not to do so or to indicate when a cookie is being sent. We recommend that you do not disable your browser from accepting cookies, as it will prevent you from moving freely from page to page and from taking advantage of all of the features of the log6.co.uk website.
WHY WE COLLECT YOUR PERSONAL INFORMATION
LOG6™ collects personal information for some or all of the following purposes:
- To arrange for delivery of products purchased by you on the log6.co.uk website;
- To monitor or improve the quality and standard of service provided to you or other consumers by LOG6™; and
- To notify you of LOG6™ products, special offers and events that may be of interest to you.
- To create and manage your account
- To resolve customer service enquiries
Your non-personable information is also used to optimise our site and to share relevant information with you.
If you do not provide any information requested, LOG6™ may not be able to either provide you with information about LOG6™ products or to fulfil one or more other purposes of collection of your personal information.
PERSONALLY IDENTIFIABLE INFORMATION
At log6.co.uk, you can order products, register for information, make requests, enter contests, vote in polls or otherwise express an opinion, subscribe to one of our services, such as our online newsletters, or participate in one of our online forums or communities. The types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, telephone number, credit card information, and information about your interests in and use of various products, and services. Data collected online may also be combined with information you provide when you register your ownership of a LOG6™ products. LOG6™ uses your information to better understand your needs and to provide you with better service.
To process your request, we will ask you for your personal information such as: name, e-mail address, PO Box address, telephone number and credit card information.
NON PERSONABLE INFORMATION
We also collect non-personable information about you whilst browsing and shopping on log6.co.uk This includes your IP address, your location, the device you are using, the browser whilst on site and browsing behaviour of our site/pages/products.
This non-personable information is not used in conjunction with your personable data, it is used to help us monitor and improve our website and services we provide.
LOG6™ occasionally provides the opportunity for visitors to supply their email address for the purpose of receiving information or enter a competition. These email addresses will only be used for this purpose and will never be shared with unaffiliated third parties. In addition, where applicable, we will follow all local requirements, such as allowing you to opt in before receiving unsolicited contact.
You can unsubscribe at anytime from communications by clicking the ‘unsubscribe’ link which is listed at the bottom of our communications.
LOG6™ also provides you with the opportunity to receive information from us, which may be of interest to you, including information relating to new products offered on the log6.co.uk website. At LOG6™ we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us by email, please let us know by clicking on the unsubscribe link at the bottom of any of our communications.
HOW WE PROTECT YOUR INFORMATION
Electronic and managerial procedures to safeguard the information that we collect online. We use encryption when collecting or transferring data such as credit card information.
CHANGED TO AND ACCESS TO YOUR INFORMATION
You may correct, update or remove any information you have provided to us by contacting our Customer Service team (see ‘Contact Us’ hyperlink). You should provide LOG6™ with any updates and changes to your information, including any changes to your postal or e-mail address to ensure that your orders are shipped to the correct address and that we can contact you about your order if necessary.
You have the right to access to your personal information at any time. You can also make a complaint about breach of your privacy rights, or make enquiries about collection or use of your personal information by contacting our privacy officer at firstname.lastname@example.org
You have the right to erase any personal data that LOG6™ holds at any time, except in the following circumstances;
- You have an open/unshipped order with LOG6™ where we still require your personal information
- You have an unresolved customer service enquiry
- If you have made a purchase with LOG6™, we will keep your personal data in connection to your transaction for accounting purposes
THIRD PARTY WEB SITES
LOG6™may disclose the information you provide to it on the log6.co.uk website to third parties who provide services on or to the LOG6™ website. To verify your information, authenticate payments and process orders, LOG6™ may disclose certain financial and other information you provide to LOG6™ to third parties that provide credit reporting, payment or order fulfilment services.
LOG6™ may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable laws, a subpoena or other legal process. For example, LOG6™ may disclose such information as is necessary to identify, contact or bring legal action against a person or entity who may be violating the log6.co.uk Terms and Conditions, or who may be causing injury to, or interfering with, other users of the website. In the event that a third party acquires LOG6™, or all or part of its assets, the customer list may be included in the transferred assets.
ONLINE ORDERING SECURITY
LOG6™ has implemented security measures to protect the personal information you provide to us against unauthorised access and use. Credit card numbers are not kept on the LOG6™ website. All financial information you provide on the log6.co.uk website is stored on a secure site operated by LOG6™ financial institution. Transactions conducted on the log6.co.uk website are protected by an SSL encrypting system. However, please be aware that no data transmission over the internet is 100% secure and any information disclosed online can potentially be collected and used by persons other than the intended recipient.
You can also send your request to: F&K Holdings, Claremont, Harding Avenue, Malpas Road, Newport, NP20 6ZE.